Commercial and After-Sales Services Department
The Commercial and After-Sales Services Department at Hamgam Sanat plays a key role in the organization by ensuring the company’s commitment to responding to the needs of customers and clients during the post-delivery and warranty periods. The main goal of this department is to enhance customer satisfaction and strengthen long-term collaboration with clients.
Services Provided
After-sales services at Hamgam Sanat are organized around three main areas:
- Training
- Educating clients on the correct and optimal use of products
- Providing practical guidelines for equipment operation and maintenance
- Support
- Responding to customer inquiries and issues
- Offering technical advice and guidance throughout the product usage period
- Technical Services
- Inspecting and resolving potential equipment issues
- Performing maintenance and repairs as needed
- Ensuring proper and safe functioning of products at the customer site
At Hamgam Sanat Esta Ahvaz, we believe that after-sales services not only enhance customer satisfaction but also play a vital role in increasing brand value and strengthening the organization’s position. By focusing on the quality of services, this department ensures that customers experience reliable and satisfying use of the company’s products throughout their lifespan.